Lenovo xIQ Agent Platform Enhances Retail in the AI Era with Lenovo Super Agent for Retail

As AI agents become increasingly capable of addressing complex business challenges, the retail industry has emerged as a key sector poised to benefit from AI technologies. Futurum Research has previously identified the retail sector as a top industry vertical in projected AI software and tools revenue, with a strong anticipated ROI through operational efficiency, customer satisfaction, revenue growth, and cost management¹. Currently, Futurum Research projects retail and e-commerce to comprise roughly 10% of the total AI platform market by 2030. Retail organizations attempting to build custom AI solutions from scratch face several challenges, including technical complexity, data security, and ongoing agent monitoring.

Futurum Research shows that 93.8% of retail organizations are considering agentic AI. Despite this, the majority of these organizations are only in research or POC phases, with only 16.9% achieving a scaled, autonomous solution.

To address core agentic challenges, Lenovo has developed the Lenovo xIQ Agent Platform. To further address retail-specific needs, Lenovo has developed the Lenovo Super Agent for Retail solution – comprising sub-agents tuned for specific agentic retail workflows: Retail Online Shopping Assistant, Retail Floor Assistant, Retail Research Assistant, Retail Customer Support Assistant – built on the Lenovo xIQ Agent Platform.